Managed AI Services

Your people are already using AI. CNI makes it safe, owned and useful. Managed AI services for business: we deploy and secure the AI platform of your choice, bring your staff onto accounts you control, connect AI to the systems they already use, and manage it for you.

Book a 20-minute AI readiness call See how it works
Since 2003Headquartered in Atlanta You own itIt lives in your environment, not ours Local talentSupport from our own in-house team

Why AI in business needs managing

89%

of organizations now use AI regularly in at least one business function. Only one in four employees say their leadership is clearly aligned on how. For most business owners, the question left is how to adopt AI without losing control of their data, their spend or their tools. McKinsey, The State of AI 2026; Microsoft 2026 Work Trend Index

  • Company data in personal accounts

    Staff use personal Claude and ChatGPT accounts for work. Prompts, files and client details sit outside your control, and they leave when the employee does.

  • AI finds the files nobody meant to share

    Connected to your email and documents, AI can pull up anything a user technically has access to, including folders shared too widely years ago. Those mistakes show up in answers.

  • Spend that nobody is watching

    Usage-based features, extra usage and one power user building tools can run a bill up fast, with no budget set and no one reporting on it.

Managed AI means we set it up, secure it and run it for you.

  • Safe from day oneYour people start using AI without putting company data at risk.
  • Someone to callSpecialists who know your setup and answer when your team gets stuck.
  • Connected to your systemsAI working inside your email, files and CRM, where the work happens.
  • Work handed offMonth-end reports, trackers and follow-ups that run themselves.

How managed AI works

CNI has a proven way of bringing AI into a business safely, refined across every deployment we have run. The order and the pace are set with you, around how your company already works and when it can take on change.

  1. Start where you are

    We take stock of how your people already use AI and what they need from it, then plan the rollout around your business and your calendar.

  2. Go live early, safely

    Your first users are working in a secure, company-owned workspace quickly, with AI that already understands your business.

  3. Bring everyone across

    Your team comes on at the pace you set. Personal accounts are retired, people are trained, and the rules are written down.

  4. Connect what matters

    Once data access has been checked, AI is connected to the systems you choose, and CNI manages it from there.

AI management, handled for you

Once your AI setup is live, CNI looks after it continuously, with people who know your environment. All of this is part of the service.

  • Administration and support

    Users, access and licenses handled for you, and every AI question or request handled by our in-house team, who know your environment.

    • Users added and removed as your team changes
    • Licenses kept in line with who actually uses AI
    • Support for access, settings and how-to questions

  • Kept current

    AI platforms change constantly. CNI decides what reaches your environment, keeps your configuration deliberate, and keeps AI's knowledge of your business up to date.

    • Configuration maintained as the platforms evolve
    • AI's understanding of your company refreshed as the business changes
    • New capabilities explained and introduced where they help

  • AI governance and policy

    Your AI policy and approved-tool list stay true to what is actually in place, and requests for new tools or connections are reviewed before anything is switched on.

    • AI policy and approved platforms maintained with you
    • New connections and tools reviewed before approval
    • A current inventory of the AI in use across your business

  • Ongoing oversight

    AI management is ongoing. The controls from the deployment are checked on a schedule, and there is a defined response if something goes where it should not.

    • Data access reviewed periodically as your environment changes
    • Unapproved AI tools identified and addressed
    • A clear process for AI-related incidents

  • Predictable spend

    No surprise bills. Usage is budgeted, licenses follow real adoption, and you are advised on the most cost-effective way to run routine work.

    • Usage budgets in place for every user
    • Licenses right-sized to the people using them
    • Guidance that keeps spend proportionate to value

  • Regular AI review

    A written review on a regular cadence, so leadership knows whether AI is paying off without having to ask, and where the next worthwhile improvement is.

    • Adoption and usage across your team
    • Spend, security and policy status
    • Recommended next steps, with an owner
Automation projects

Automation, built for your business.

Automation projects stand on their own. Whether CNI manages your AI or you simply have a process that should run itself, we design, build and maintain the automation on a project basis, with or without AI depending on the job. Each one is scoped so you know what is being built and why.

Talk to us about a project

How far it can go

  • SimpleHand-offs that happen on their own.Invoices logged, forms filed and records updated without anyone touching them.
  • EverydayReports that assemble and send themselves.Weekly trackers, month-end summaries and follow-ups delivered on schedule.
  • ComplexData from several systems, turned into decisions.Extracted, reconciled and analyzed, then delivered where the decisions get made.

What changes with managed AI

Across construction, professional services, staffing and healthcare, the pattern is the same once AI management and governance are in place.

  • AI the whole team actually uses

    Adoption climbs when people are brought on properly, the tool already knows the business, and someone is there when they get stuck.

  • Routine work that runs on its own

    Reports, hand-offs and data entry that used to take someone's afternoon now happen without anyone touching them.

  • Owners who can see the whole picture

    What is being used, what it costs and where the next win is, reviewed regularly and in writing.

Managed AI Services FAQ

Start by making it official. CNI sets up a business-grade environment on the AI platform of your choice, owned by your company, brings your people onto it, and retires the personal accounts. From there the policy, the connections to your systems and the day-to-day support follow as part of the service.

Your first users are typically working in AI early in the engagement, and the full deployment, including data access review, rollout and policy, usually completes within a couple of months. You set the pace of the rollout.

Yes, when it is set up for how you work. The businesses getting real value from AI are the ones where the tool knows the company, people were brought on properly, and someone keeps it safe and useful. CNI works with businesses from a dozen people to a few hundred, and the approach scales to fit.

A consultant delivers a setup and hands it back. Doing it yourself usually means vendor defaults, personal accounts and nobody to call. Managed AI means CNI secures the environment first, keeps running it afterward, keeps the policy and spend under control, and reports on whether it is working. Someone is accountable for it every day.

Everything. The workspace is owned by your business inside your own environment, the subscriptions are in your name, and the policy and documentation are yours. CNI administers it on your behalf; it does not hold the keys.

The one that fits your business. CNI deploys and supports the major business AI platforms, including Claude and Microsoft 365 Copilot, and helps you choose between them. We build automations and reporting on Azure and Power BI. Other tools your staff ask for are reviewed first, and often the platform you already have covers the need.

Every environment is configured to CNI's standard before anyone signs in, with capabilities enabled deliberately. And before AI is connected to your company data, we review what each person can already reach and correct it, because AI will surface anything a user has access to, including files nobody realized were shared. That review is repeated as part of the service.

Administration, support, keeping the environment current, governance and policy, ongoing oversight, spend management and the regular review are all part of managed AI. Larger builds, such as a custom automation, a reporting project or a custom integration, are defined as projects with their own scope, so you always know what is being built and why.

Book a 20-minute AI readiness call

Tell us where you are with AI today and a member of the CNI team will come back to you within one business day.

We will spend the call on what your people are using today and what you want AI to do, then follow up in writing. No obligation.